Sr Program Manager (Returnships)

Job Locations US-MA-Boston | US-Anywhere
Job Post Information* : Posted Date 3 months ago(10/12/2021 12:08 PM)
Job ID
# of Openings
Human Resources


reacHIRE is open to applicants looking for remote work! Our office is located just outside of Boston, MA, but we have team members all across the United States.


As a Senior Program Manager for reacHIRE, your role is to oversee the successful planning and launch of our client’s return-to-work programs which support cohorts of returners as they navigate back to the full-time workforce after an extended career break. You will interact with our returners as a coach, group facilitator, and advocate, participating in building a positive and productive experience. In this role, you’ll help guide our clients through all people-related matters as they navigate challenges and embrace the opportunities provided by their return-to-work program. You’ll also help your clients be better leaders by supporting them in coaching, providing feedback, and managing performance of their returners. You will play a key role in creating a work environment where our returners can thrive.


A successful candidate for this role will be driven to help others and you believe in everyone’s potential to grow, develop and reinvent themselves. You’re a great listener, so people naturally come to you for help and advice. You enjoy partnering with your clients to solve complex problems and, in the process, make us and our programs better every day.


We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


  • Directs the successful delivery of return to work programs (returnships) at client sites
  • Provides active leadership in support of recruiting and employment activities
  • Works with clients to plan, organize and manage their cohort of returners and assume client facing duties to work directly with leadership of assigned companies.
  • Manages the full onboarding process 
  • Coordinates all logistics, working with client IT, HR, L&D departments  .
  • Manages training/development activities during program’s duration
  • Provides career coaching for Returners on a monthly basis to ensure successful transition 
  • Works closely with the VP, Talent to provide hands on support in multiple areas including: recruitment, on-boarding, training, coaching, employee and client relations.
  • Manages, recommends and implements remedies on mid-level employee relations issues working closely with the Manager and client’s HR 
  • Maintains company & client’s policies adhering to local, state and federal regulations while meeting contractual requirements and obligations.
  • Provides current and prospective returners with information about company policies, job duties, working conditions, wages, and employee benefits.
  • Engages with other department teams (Accounting, Marketing, Recruitment, Sales) to execute tactical operations.
  • Develops and maintains customer relationships through interaction and frequent communication.


  • Bachelor’s degree or 7+ years of equivalent work experience
  • 7-10+ years experience in Human Resources with a focus on people operations, organizational development, program management, and/or development of talent programs and strategy
  • Exceptional organizational skills and attention to detail
  • Excellent verbal and written and communication skills
  • Consulting skills, including negotiation and conflict resolution.
  • Ability to quickly establish and maintain rapport with people of diverse backgrounds and professional levels.
  • Ability to multi-task at a high level, managing multiple programs at once across different industries, companies, and geographic regions
  • Experience working directly with C-Suite or company executives
  • Deep interest in our company mission
  • Experience using Applicant tracking system and Google Suite preferred 
  • Coaching certification or experience is a plus

About reacHIRE

Our employees come from all walks of life here at reacHIRE.  The sum of our individual differences, life experiences, innovative thinking and self-expression is what makes us great. We hire exceptional talent from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes us, our programs, and the forward-thinking companies we partner with stronger, better and more innovative.  Be you and reach higher.



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